CITROËN GUARANTEES NO Y2K PROBLEMS

Following a comprehensive programme that started in 1996, French car maker Citroën has guaranteed that the arrival of the year 2000 will not cause any malfunction or disruption in the operation of any of its cars.

Chosen in France as the exemplary example of preparing for and coping with the Y2K Bug, Citroën has organised one of the most thorough and comprehensive investigations of all its computer systems, not just those in its cars. More than 1,000 projects have been planned and implemented by Citroën since 1996, involving a Y2K team of more than 300 people. The company has replaced more than a quarter of all its computer systems during the past three years and spent more than 530 million French Francs.

The Citroën Y2K programme started with three clear objectives. Firstly to guarantee that all Citroën products are year 2000 compliant; secondly to maintain uninterrupted customer service quality and, finally, to protect all of Citroën's internal systems and procedures from any risk of malfunction or disruption.

The first phase of the programme, which started in January 1996 saw a complete inventory of all the hardware and equipment used by Citroën and its suppliers that contain internal clocks. This included cars, robots, elevators, building access devices, and fluid management systems. This done, each possible malfunction was identified and corrected.

To ensure that every system is compliant and will function after the year 2000, every system has had its clock wound forward and tested under real-world conditions.

This entire certification process is now complete. However, due to the reliance of Citroën, as with any large multinational company, on a global range of resources and services, Citroën is preparing for the company to be affected by the Y2K bug hitting other companies. A six month programme running up to 1 January 2000 and culminating in teams being in place and working through 31 December 1999 - 1 January 2000 at every Citroën site to ensure a smooth transition has now begun.

"Modern cars contain extensive electronics, with a wide variety of computers, controlling any number of functions from clock displays to on board guidance, engine and transmission management and ABS braking," says Miles Williams, General Manager for Citroën in Australia. "After an in-depth verification of all Citroën product lines and their components, Citroën guarantees that the Y2K issue will not cause problems for our owners and their Citroën vehicles."

For further information please
e-Mail Miles Williams - General Manager on
100250.3324@compuserve.com

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